9/8/2023 0 Comments Mini anvil india![]() ![]() Please contact our Sales office on 03 if you require an exchange, alternatively you can click here to e-mail our Sales office. If you request an exchange, as the item was received faulty, then this is normally processed within one working week. If you pay for your orders using a credit or debit card, then we will contact you for payment. A new order will then be raised for the new product. If you are returning an item within 30 days and would like an exchange, then please be aware that a credit will be raised on the returned item. If you request a refund, this will be normally processed within one working week. If you are returning an item due to a fault of ours, we will always refund postage charges but would ask that we choose the postage method. ![]() If the prepaid postage option is used and the return is over 30 days, we will deduct the cost from your refund. We will only refund return postage for goods not required if returned in less than 30 days. Goods accepted for return will be credited at the price on the date of invoice. For special order items, such as bespoke cut bullion, please see below. Returned goods will be credited if returned in their original condition, and with a completed Returns Form. Goods up to 10kg and £101 - £500 in value (PDF) Goods up to 3kg and under £100 in value (PDF) Please return any products to: The Returns Department, Cookson Precious Metals, 59 - 83 Vittoria Street, Birmingham, B1 3NZ. What we recommend you to do initially when receiving your goods is to check them carefully before using them. Please re-visit our auction to browse whenever you wish by placing us on your favorites as we have many, unique, and great variety of items, in addition to a VAST, PRIVATELY OWNED DOLL COLLECTION including doll paraphernalia, and old toys.At Cookson Gold, we are committed to selling high-quality products that we hope you enjoy using and working with, but we also know that for one reason or another there may be a time where you will need to return or exchange something that you have bought from us. ![]() Please do not pay until we send you an invoice. We know international shipping costs can be great, however we do our best to give you the best rate possible, as we want to continue servicing international buyers. International customers are responsible for all other custom, duty, and import fees applied. Express Mail International Service or Priority Mail International Service which is an extra fee as well, and very expensive. INTERNATIONAL BUYERS PLEASE NOTE: If the content is greater than $400.00 the above service CANNOT BE USED, and therefore can only be mailed using: Global Express Guaranteed Service. It protects us, and as always our buyers are protected by eBay Buyer Protection. Until USPS starts scanning packages properly all the way to their destination, we have no choice as there is no other way to insure tracking on your item(s). Please don’t hesitate to contact us prior to you bidding so we can quote you the additional registered mail fee along with the shipping fee. INTERNATIONAL BUYERS: All International item(s) MUST BE SHIPPED REGISTERED MAIL, which is an extra fee. We will mail your item(s) with Delivery Confirmation once Pay Pal payment is cleared. Payment must be made within 48 hours from close of auction unless other arrangements have been made with us. We would love to speak with you, and answer any questions you may have. Please correspond only thru eBay to insure a speedy response. Questions are encouraged so you are very comfortable bidding on your item(s). Please view images closely, and read entire description. If any other winning bidder(s) would like an invoice prior to paying please don’t hesitate to ask, as it is our goal to provide all our customers the best shipping rate possible. ![]() If for any reason we are not notified, seller reserves the right to ship item(s) by way of choice. Multiple winning bidder(s) must contact us with your zip code/location so that we may calculate your shipping cost, and then send you an updated invoice prior to you making your payment. Buyers are covered by eBay Buyer Protection. We do not reimburse return shipping fees for any reason. We are not responsible for any uninsured item(s). We will then send you an updated invoice for payment. You must contact us prior to paying if you are requesting insurance on your item(s). REGARDING NON- CALCULATED ITEM(S): Shipping & Handling may vary from listed “estimated”shipping cost due to packaging, size, location, priority mail, registered mail, insurance if requested or any other extra shipping features customer(s) may request. From my aunt's living estate, never used. ![]()
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